Privacy Policy
Last updated: 10/9/26
GreenFolk Gardening Limited ("GreenFolk", "we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect, why we collect it, and what we do with it.
Who we are. GreenFolk Gardening Limited, registered in England & Wales, company no. 17115639. We are the “data controller” for the information you provide. You can reach us at hello@greenfolkgardening.com or on 07768 003777.
What we collect.
Information you give us when you enquire: your name, email address, phone number, details about your garden and property, and any photos or videos you choose to send.
Information collected automatically when you visit our website, See "Cookies and analytics" below.
Why we use it (our lawful bases).
To respond to your enquiry, arrange a consultation and provide our services — to take steps at your request and to perform our contract with you.
To keep sensible records of enquiries and work — our legitimate interest in running the business.
To understand how our website is used — only with your consent (see cookies).
Cookies and analytics. Our website uses cookies to make it work and, with your consent, Google Analytics to understand how visitors use the site. Analytics cookies are only set once you accept them via our cookie banner; you can decline or change your choice at any time. (If a third-party consent manager such as CookieYes or Cookiebot is added for GA4, name it here.)
Who we share it with. We do not sell your information. We share it only with the service providers who help us run the business — for example our website host (Squarespace) and our email provider — and where we're required to by law.
How long we keep it. We keep enquiry and client records only as long as we need them for the purpose they were collected and to meet our legal obligations, then we delete them.
Your rights. Under UK data protection law you have the right to access the information we hold about you, to have it corrected or deleted, to object to or restrict how we use it, and to data portability. To exercise any of these, contact us at hello@greenfolkgardening.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes. We may update this policy from time to time; the current version will always be on this page.